Shipping Policy
At Tacopup, we recognize the importance of receiving your purchases promptly and efficiently. We take pride in ensuring that your orders are processed quickly and delivered to your doorstep. To enhance your shopping experience with us, we have formulated a comprehensive Shipping Policy.
Processing Time
All orders are processed within 3-4 business days, excluding weekends and public holidays. Our business days are Monday to Saturday. Once your order is processed, you will receive an email confirmation containing a tracking number.
Shipping Time
We currently only ship within the USA. Our estimated shipping time is:
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USA: 7-10 Business Days (Free Shipping)
Delivery Delays
While we make every effort to ensure timely delivery, unforeseen circumstances may sometimes cause delays. Common causes include:
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Inclement weather conditions
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National holidays
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Postal strikes
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Carrier issues
If a delay occurs, please contact us at [email protected], and we will do our best to assist you.
Incorrect Address
Customers are responsible for providing the correct shipping address. We cannot be held accountable for lost or undelivered packages due to an incorrect address. If you realize an error in your shipping address, please notify us as soon as possible, and we will try to make the necessary corrections.
Lost Packages
If your order is lost in transit, please contact us at [email protected], and we will work towards a resolution. In some cases, we may need to wait for the carrier’s investigation to be completed before taking further action.
Emergency Situations
In the event of an emergency, such as a natural disaster or unforeseen circumstances, shipping services may be temporarily affected. We will keep our customers informed via email and updates on our website.
At Tacopup, we understand the importance of fast and reliable shipping, and we are committed to providing the best service possible. If you have any questions regarding our shipping policy, please feel free to contact us at [email protected].